Clearer Thoughts on Quality


	Clearer Thoughts is committed to quality and equality in every aspect of business. This is recognised both by our clients and by external institutions. Testimonials from Littlewoods Shop Direct Group and Dams International.
	We have achieved accreditation as a Gold Standard training provider by The Institute of IT Training . and are a Gold Partner in the Training Foundation's TAP® Partners Programme We are accredited by the Institute of Leadership and Management to deliver training in Team Leadership and First Line Management
	Training Buyer benefits of accreditation
	• Assurance that the Training Provider conforms to a professional Code of Practice including a complaints procedure administered by the industry’s professional body giving buyers confidence in the quality of service provision and comfort that there is an independent escalation process should difficulties arise • Assurance that marketing collateral is honest and verifiable and accurately represents the training services being provided • Assurance that the Training Provider delivers objectives-specific training which facilitates the measurement, analysis and external reporting of the success in meeting stated learning outcomes • Assurance that the Training Provider provides support and back-up to the training to ensure that stated learning objectives are achieved • Assurance that instructional materials are well designed, up to date, fit for purpose and appropriate to the level of training and to the training situation • Assurance that trainers are technically competent with appropriate subject matter expertise • Assurance that trainers have recognised trainer delivery skills • Business-focused learning • Assurance that equipment is reliable and appropriate to the subject and audience • Assurance that learning environments are conducive to effective learning including appropriate trainer-student ratios.
	We are currently working towards ISO9001-2000
	All staff hold First Aid and Food Hygiene Certificates.
	Both Directors gained an exceptional 99.7% in the taught elements of Training Foundation's Diploma in Learning Facilitation Skills and are working on the practical projects needed to complete the Diploma.
	The company has from its inception had and adhered to an Equal Opportunities policy which complies with the Commission for Racial Equality's Code of Practice for Employment. We also strive to reduce any negative impact on the environment through the use of an Environmental Policy and procedures.

For more information contact us at info@clearerthoughts.co.uk or on +44 (0)151 285 3656. Fax us on +44 (0)151 525 2298. Last modified:21-08-08